Effective stakeholder engagement is a fundamental part of managing construction noise. Neighbours should be informed at least one week before work starts, and any local issues should be identified. For larger projects, stakeholder engagement should commence during planning stages. Residents can be informed about work using a variety of means including personal visits, letter drops, community meetings, newspaper and radio advertising, site signboards, posters and notices on web sites. Where work continues for long periods, regular updates are important. All communications should include a contact name and phone number. During the construction phase stakeholders should always be able to contact somebody located on site, who is able to take immediate action.

Examples

Three examples of flyers / letter drops are provided below.

• Night works
• Construction activities
• Road closure
• Public briefings/meetings